HospitaliTEAM

As I’m into my 5th hospitality job, it is clear that we see the best and the worst of people.

I’ve seen weddings, funerals, drunks, stressed chefs, famous ex footballers in a box at Anfield stadium, pans as big as me and trip advisor reviews to make you question humanity!

I realised that I am absolutely, very nosy and very interested in people. Their behaviour, actions and motivations. I like chatting to people, after spending many child and teenager years as a socially anxious human.

Sometimes it’s fun to be a waitress, even if you do have a degree. I love to be on my feet talking to people and that often makes me the most happy. I’m capable of reading an academic book and referencing theories, but I’ve learnt that I prefer to learn from PEOPLE. No matter how different their opinion is, and which newspaper they read…

Sarah Dessen’s ‘The Truth about Forever’ has a hilarious depiction of an outside catering company which is chaotic but warm and where people help each other out

But if everything was always smooth and perfect, you’d get too used to that, you know? You have to have a little bit of disorganization now and then. Otherwise, you’ll never really enjoy it when things go right.

Sarah Dessen: ‘The Truth about Forever’

Overcoming social anxiety definitely has opened up the world for me. And I’m glad that I’m now a people person, able to do a bit of latte art.

Hospitality is communication and teamwork and learning all the secrets. It’s the best!